At THE GUIDES YOU NEED SL, we would like to inform all users of this website about their rights and what we do with their personal data once we have access to it. By accessing our website, you are accepting this Privacy Policy, which we explain below.

Before going into detail, you should know that at THE GUIDES YOU NEED SL we take your rights as a user very seriously, always acting in strict compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. We also comply with Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, Royal Decree 1720/2007 of 21 December approving the implementing regulations of the Organic Law on Data Protection, and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

Right, let’s take this step by step:

1. Who is responsible for your data?

THE GUIDES YOU NEED SL; Tax ID No. (CIF): B10538775

Calle Gonzalo De Berceo 60, 1 B, 28017 Madrid, Spain

Email: hello@theguideyouneed.com

2. What do we use your personal data for?

In compliance with current regulations, TU SPOT informs you that we only process your personal data insofar as it is appropriate, relevant and limited to the purposes for which it has been collected.

You may freely provide us with your personal data, provided that you have given your consent through the various channels offered by the company. We will process your data for the following purposes:

a) WHATEVER THE ACTIVITIES MAY BE,

b) Handling requests for information, complaints and suggestions through the channels and means made available by THE GUIDES YOU NEED SL for such purposes.

c) Sending commercial information regarding services or campaigns carried out by THE GUIDES YOU NEED SL.

3. On what basis do we process your data?

We are authorised to process your data for the following reasons:

a) Your access to and browsing of the website as a user.

b) Maintaining a professional relationship with any of the professionals forming part of THE GUIDES YOU NEED SL.

c) You having freely, specifically, informedly and unequivocally consented to the processing of your data.

d) Compliance with any legal obligation applicable to the professionals forming part of THE GUIDES YOU NEED SL.

You guarantee that the data you provide is truthful, accurate, complete and up to date. Otherwise, you shall be solely responsible for any direct or indirect damages arising from failure to comply with this obligation. Likewise, you undertake to keep us informed of any changes or modifications to the data provided.

4. Who will we share your data with?

None of the professionals at THE GUIDES YOU NEED SL will disclose your data to third parties, nor will it be transferred for commercial purposes. We will only share your data with third parties where necessary in order to carry out the management and services entrusted to the company.

Likewise, we may share your data with professional collaborators of THE GUIDES YOU NEED SL solely for the purpose of providing and carrying out the services entrusted to us. These third parties shall be considered data processors.

5. How long will we keep your data?

We will retain your personal data for a period that depends on the purpose for which it was provided.

a) Data provided for the purpose of carrying out a professional assignment or service will be retained until completion of the assignment and fulfilment of the legal and professional obligations arising from it.

b) Data provided freely will be retained until the user exercises their right to erasure.

6. What security measures do we apply to your personal data?

At THE GUIDES YOU NEED SL, we apply all necessary measures to guarantee the confidentiality and security your data deserves, in accordance with current data protection legislation. We adopt the technical, organisational and operational measures necessary for this purpose.

We endeavour to ensure the security of your data and to prevent its alteration, loss, unauthorised processing or access, always taking into account the current state of technology and the risks to which such data may be exposed during processing.

7. What rights do you have regarding your personal data?

Your personal data belongs to you, and you may manage it as you wish. You have the following rights regarding your data:

a) Right of access: You may verify whether or not we are processing your data and request a copy of the data we hold about you.

b) Right to rectification: You may request that we correct inaccurate data we hold about you.

c) Right to erasure: By exercising this right, you may request the deletion of your personal data held by us.

d) Right to data portability: You may receive, or request that THE GUIDES YOU NEED SL provide, your personal data in a structured, commonly used and machine-readable format, provided that you consent to this.

You may exercise all of these rights by post at C/ ATHOS 47, Madrid, or by email at rgpd@theguideyouneed.com. To do so, you must send us a photocopy of your National Identity Document, Foreign Identity Card or Passport. We will respond in accordance with current regulations.

You may also lodge a complaint with the Spanish Data Protection Agency via its website at www.aepd.es or in person at C/ Jorge Juan 6, 28001 Madrid, Spain.

GENERAL TERMS OF WEBSITE USE

THE GUIDES YOU NEED SL, a company managed by JOSE ANTONIO DÍAZ CAMPANARIO and responsible for this website, provides the following document in order to comply with Law 34/2002 of 11 June on Information Society Services and Electronic Commerce and other applicable legislation, thereby providing you with the necessary information regarding the terms of use of the website.

FIRST – Identification details of the website operator

THE GUIDES YOU NEED SL; Tax ID No. (CIF): B10538775; Email: hello@theguidesyouneed.com

All notices and communications may be sent to:

• THE GUIDES YOU NEED SL, Tax ID No. (CIF): B10538775

• Calle Gonzalo De Berceo 60, 1 B, 28017 Madrid, Spain

• hello@theguidesyouneed.com

SECOND – User status

By browsing this website, whether as an individual or a legal entity, and by accessing, navigating, using or participating in the services and activities, whether free or paid, provided through this website, you acquire the status of USER of the website. As such, by accessing it, you undertake to comply strictly and diligently with these terms and conditions, as well as with any other applicable legal provisions, thereby committing yourself to making proper use of the website.

THIRD – Modifications

You should be aware that THE GUIDES YOU NEED SL reserves the right to unilaterally make any modifications it deems appropriate to its website, including changing, removing or adding content and services provided through it, without any obligation to notify users in advance, publication on the website being deemed sufficient notice.

The duration of the provision of the website service is limited to the time during which the user is connected to the website or to any of the services it provides. Therefore, you should carefully read this legal notice each time you access the website.

FOURTH – Purpose of the terms of use

These terms of use are intended to regulate this website and the relationship between the user browsing the site and THE GUIDES YOU NEED SL as the service provider.

THE GUIDES YOU NEED SL provides free access to a large amount of information, services and data owned by THE OWNER’S NAME or its licensors, which the user may access through any of the means indicated above.

As a user, you assume responsibility for the proper use of the website in accordance with the law and these terms and conditions. This responsibility extends to any registration required to access certain services and content provided. Such registration entails completion of the relevant form, in which the user guarantees the authenticity and accuracy of all data provided and undertakes not to provide false, fraudulent or unlawful information or documentation. Registration may result in the creation of a password, which the user must keep secure and confidential.

The user shall be solely responsible for any false or inaccurate statements made and for any damage caused to THE GUIDES YOU NEED SL or third parties as a result of the information provided. The administrators of THE GUIDES YOU NEED SL reserve the right to take any legal action against those responsible.

As a user, you expressly undertake to make appropriate use of the content offered on the website, in accordance with the law, morality, public order and these terms and conditions.

FIFTH – Advertising disclaimer

The content of this website does not constitute advertising for the purposes of Law 34/1988 and Law 29/2009 of 30 December, which amended the rules on unfair competition and advertising in order to improve consumer and user protection.

The conditions of services advertised or contracted through THE GUIDES YOU NEED SL shall ultimately be governed by the general and specific terms and conditions or agreements entered into between the company and the user.